Domain names automatically renew every year, if you do not wish for your domain to be renewed at it's expiration date, please follow these steps:
- Log into the customer's portal.
 - Click on 'Domains' then on 'My Domains'.
 - Find the domain you wish not to renew and click the green "Active" button.
 - Click on the 'Auto Renew' button at the left side box called 'Manage'.
 - Click the ‘Disable Auto Renew’ button.